Recent Why SERVPRO Posts

Quick, Professional Fire Damage Restoration

10/1/2021 (Permalink)

SERVPRO Technicians Efficiently Remediate Your Property After a Fire



If you find yourself facing fire damage in your home, obtaining qualified professional help is easier than you might think. You are not alone and should never take on the task of working on your property by yourself after a fire occurs. It can be hard to address every damaged item correctly, especially without the proper training and equipment.  

SERVPRO technicians perform deodorization and cleaning methods on a daily basis, successfully restoring many homes no matter the damage level.   
SERVPRO is available throughout your local community; we offer customers full-service solutions to fire damage situations of all shapes and sizes. Regardless of how the fire began on your property, we can help provide you with much-needed answers and solutions that get things back to normal as quickly and efficiently as possible. We can also help you prevent future events from occurring, and give quality recommendations that avoid future losses. 

Avoid following someone else’s failed attempts at restoring their home alone. Contact SERVPRO of Fresno NE/Shaver Lake for access to qualified professionals 24/7, 365. We respond quickly, helping you restore your property.


24/7 Service

10/1/2021 (Permalink)

SERVPRO of Fresno NE/Shaver Lake is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today! 559-797-4041

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO Fresno NE/Shaver Lake has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Fresno NE/Shaver Lake

SERVPRO of Fresno NE/Shaver Lake specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

1-4-8

9/20/2021 (Permalink)

At SERVPRO of Fresno NE/Shaver Lake we pride ourselves in being the fastest out to any size disaster!
We follow the 1-4-8-hour timeline.

Within 1 hour of notice of loss, we always get in contact with our customers and get all required information from you over the phone.

Within 4 hours we will arrive on site to begin work. At your home we do an inspection and walk you through the steps we will take to complete the project to make sure you are comfortable with the process.

Within 8 hours of our on-site arrival we will contact your insurance company or property manager. We will give a verbal briefing of the damage and what we foresee will be needed to be done to get the structure back to good standing in the shortest amount of time. With these guidelines our customers know SERVPRO of Fresno NE / Shaver Lake is there fast in their time of need.

Give SERVPRO of Fresno NE/Shaver Lake a call at 559-797-4041

Water Damage Needs Immediate Response

9/8/2021 (Permalink)

When flooding and other water disasters affect your Fresno/Shaver Lake home and family, you don't want to wait hours or even days for regular business hours. You need solutions immediately. SERVPRO water damage mitigation professionals offer 24-hour emergency response services. This means that if a pipe bursts on a holiday, technicians are available to respond. If heavy storm damages leave your home exposed to flooding, a fast response could prevent further harm.

You Can't Wait a Single Day

The first hours after your home is affected by water damage, many things begin to happen.

  • Furniture swells and breaks down.
  • Metal items tarnish and rust.
  • Fabric and paper items become stained.
  • Mold or mildew take hold.
  • Drywall weakens and swells.

An immediate response puts the progression of damage on hold while a corrective course of action is put into place.

It's Expensive To Delay

Many situations requiring cleaning and restoration must be addressed immediately. This is because water damage takes place within minutes. Within a short 60-second period, walls, floors, and upholstery absorb water. Finishes on tables and chairs begin to bleed. Cherished photographs start to warp and discolor. If you have to wait more than a 24-hour period for professionals to arrive, the damage becomes much harder to address.

If you have to wait just two days for services, mold may begin to spread. Important framing may warp. Metal fixtures begin to corrode. Paint blisters and wood flooring swells. As damage increases, the efforts and cost of restoring your home increase rapidly. In some cases, the structural safety of your home could be affected.

What a Quick Response Looks Like

SERVPRO franchises in the Fresno/Shaver Lake area, are always open, so technicians are ready to respond within a single hour. Before four hours pass, professionals will be at your home. Within eight hours, a plan of action will be in place, and you will be well on your way to getting back on track. A fast response to flooding is crucial; take advantage of 24-hour availability for the protection of your home.

SERVPRO of Fresno NE/Shaver Lake

9/7/2021 (Permalink)

All of us at SERVPRO of Fresno NE/Shaver Lake have years of experience dealing with damaged property. After any size of disaster we respond quickly with professionalism and courtesy. Our technicians, crew chiefs, office personnel, marketing team, and ownership have banded together to give a customer experience that is top notch. We handle your insurance claim and adjusters throughout the process to ensure everything goes smoothly without causing you any undue stress. We have the most modern equipment in our industry and we use it to speed dry times and save materials like wood floors and carpet. So if you experience any water, fire, mold, or biohazard loss... Call the PROs! 

Mold Remediation: Are You Covered?

9/3/2021 (Permalink)

Mold spores are everywhere, and under normal circumstances, they don't pose much of a threat to your building. If spores find just the right combination of heat, oxygen, food and moisture, though, patches of mold may start to form in as little as 24 hours. Does your commercial insurance cover the damage?

Limitations and Exceptions

The insurance policy on your property in the Fresno NE/Shaver Lake, probably covers mold damage in most cases. Even if the policy has a fungus exclusion, there are typically exceptions to the exclusion that include specified causes of loss:

  • Vandalism
  • Windstorm
  • Hailstorm
  • Smoke
  • Fire
  • Lightning

It is unlikely that mold growth will result from any of these issues, but they are not the only circumstances that may be covered under your policy. Your commercial insurance may include Limited Fungus Coverage. This clause basically serves as mold insurance and covers testing, damage, cleanup and restoration. Your insurance carrier may cover up to $15,000 in mold damage under such a policy.

Responsibility and Timeliness

It's important to remember that fungus coverage may not apply if the mold growth is the result of your neglect. As soon as you detect a leak or excess moisture problem in your building, you have the responsibility to take care of it efficiently. Water damage specialists should be called in a timely manner. If the leak is extensive, they may not be able to fix it before mold sets in, but your quick action can lower your risk and minimize the damage, which increases the likelihood that your insurance company will be receptive to covering the cost.

Most commercial insurance packages include some kind of mold coverage. Your insurance agent can explain exactly how your policies protect you. As long as you can prove you did everything you could to avoid the mold problem, insurance will probably pay for the majority of the cleanup process.

Caring for Wet Items After a Flood

9/3/2021 (Permalink)

Follow These Steps So You Can Save The Materials In The Building

If you have recently suffered water damage in your Fresno NE/Shaver Lake, building, you need to act quickly to salvage your belongings. You have valuable, important items that need the right attention. There are some steps you can take to preserve furniture, carpet, documents, and electronics. If you follow these simple tips and call the professionals, water in a home doesn't have to put an end to these materials.

Carpet Care

There's a chance that you can still use soaked carpet after a flood. The key is cleaning it quickly so mold and mildew don't start to grow. If the water in home gets your carpet wet, do the following:

  • Extract the water from the carpet.
  • Pull up the carpet and padding and dry the floor beneath.
  • Thoroughly dry and disinfect the area.

Furniture and Clothes

Dry cleaning can save these items from permanent damage. You should also allow furniture and clothes to air dry. Reducing the humidity in the room will also inhibit mold growth.
Documents
Items such as photographs, files, and books can become fragile when wet. If you are not careful when handling them, they can fall apart. The best thing to do is set them out to air dry until you can contact a professional water damage specialist to restore them. Keeping wet documents in the freezer can also preserve them.

Electronics

Water and electricity are not a good combination. To reduce the risk of shock or electrocution, never turn on a wet electronic device. Whether the flood started from a broken pipe, a sewer backup, or any other source, call a professional to help you dry and clean the electronics. You can start by gently wiping off the surfaces of these items with a cloth. A trained professional will get into the interior of the electronic to assess the damage.
If you discover water at home, follow these steps so you can save the materials in the building. A professional technician can restore even severely damaged items.

Smoke Cleaning - Creek Fire

10/1/2020 (Permalink)

photo of creek fire, trees burning Photo of Creek Fire

Have Questions About Fire, Smoke, or Soot Damage?
Call Today 559-797-4041

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call the SERVPRO of Fresno Northeast/ Shaver Lake, which is staffed 24 hours a day. Our specialist will ask a series of questions regarding the fire damage event that will help us dispatch the nearest SERVPRO of Fresno Northeast/ Shaver Lake with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

Our Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the SERVPRO of Fresno Northeast/ Shaver Lake can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. They will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

The SERVPRO of Fresno Northeast/ Shaver Lake uses specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

They will clean all of the restorable items and structures that were damaged by the fire. They use a variety of cleaning techniques to restore your belongings to pre-fire condition. They’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Emergency Preparedness Planning for Your Business

7/29/2020 (Permalink)

As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Are you ready for whatever could happen?” Give the professionals at SERVPRO of Fresno Northeast / Shaver Lake a call today for a No-cost Assessment on your building 559-797-4041.

Why SERVPRO Should Be the Only Company You Call for Water Damage

7/29/2020 (Permalink)

Water is a devastating force that can affect your Fresno residence or office. Moisture quickly infiltrates and begins to disintegrate porous building materials including drywall, ceiling tiles, and some types of flooring. It can migrate from the original damaged space into other rooms, levels, and hidden cavities between walls, under floors, and above ceilings. In just 24 to 48 hours secondary damage such as mold growth begins. Homeowners need to reach out to professional restoration experts right away.

When an overflowing tub or sink becomes a waterfall, your Fresno home requires a comprehensive water damage recovery plan. Unfortunately, it is rarely enough to mop up the water you see, as moisture is notorious for moving into any absorbent material or flowing into neighboring spaces. Intensive training in moisture metering and infrared scanning is useful to trace the path of water. The typical homeowner lacks that skill, which is why working with a trustworthy water restoration company is so important.

SERVPRO can arrive as soon as practical after your call, ready to assess the extent of the damage and to devise a plan to remove the water and dry all affected spaces. Our service vehicles carry an equipment stock that anticipates a range of water removal and drying tasks. The submersible pumps, extractors, air movers, heaters, and dehumidifiers are set to manage the challenges, clearly supporting why SERVPRO delivers fast and effective services when water damages your home.

Our technicians cover a broad range of water damage scenarios during the time they spend on IICRC training. This background helps speed the process of restoration. Why SERVPRO is an industry leader is our expectation that every project we accept stands on its own. We carefully evaluate the specific circumstances of your water damage crisis so that we miss nothing, including unexpected seepage or harm to vulnerable building materials or contents others might not consider. When we respond our mission is to leave your property “Like it never even happened.” Working with you and your insurance company to achieve this end is always our goal.

Why SERVPRO of Fresno Northeast / Shaver Lake should rank first in your search for reputable water damage restorers is clear -- we have the trained technicians and appropriate equipment to get the job done. Contact us at (559) 797-4041 when water flows outside of its lane for a fast and efficient response.

We Care

7/29/2020 (Permalink)

Yes we are a part of a major corporation, however we here at SERVPRO of Fresno Northeast / Shaver Lake feel it's important to not forget where we've come from and that in order to be successful we need to remember it's all about you our client and the personal touch. Why do people often go back to the same small business or refer their friends and family to it? It's simple the quality of service that you receive and the time they take to make sure YOU the client are taken care of and that they don't just meet but exceed your expectations and needs! We here at SERVPRO of Fresno Northeast / Shaver Lake go that extra mile as it is our goal to not just meet but exceed your expectations in every way possible. From making sure your questions and concerns are addressed from the first time we arrive on site to making sure your home or business is put back together in every way that matters to you. No matter how big or small the job, SERVPRO of Fresno Northeast / Shaver Lake is here to help every step of the way! Whether assisting you with your home, or your large commercial building SERVPRO of Fresno Northeast / Shaver Lake is here with a level of care and customer service you normally find in a small business.

We like to say Small business attitude and personal touch at a corporate level. Give us a call at 559-797-4041 today to see the difference

Why SERVPRO?

7/29/2020 (Permalink)

When looking at companies who can provide you with water mitigation, mold remediation and fire restoration services you might ask yourself, why SERVPRO?

Let me tell you some things about SERVPRO:

1. SERVPRO has been around since 1967 when Ted and Doris Isaacson founded the company which started as a painting business. Today, more than 1,700 SERVPRO franchises exist nationwide. Therefore, SERVPRO has proved to be an outstanding company. SERVPRO is actually one of the top 10 franchises today.

2. All of our technicians are trained and specialists in the work that they do. 

3. We work with your insurance company to make sure you are covered for the work that we complete. If your insurance company does not cover a service we recommend, we will let you know the price before the work is done.

4. We work quickly to ensure that your home is back to normal ASAP.

5. We appreciate your feedback! We would like to know if your happy with our services. We also are interested in knowing if your unhappy with our services. We want to make it right, and fix anything that may have gone wrong.

Pros Know Best

7/21/2020 (Permalink)

When water damage resulting from sewage issues or some other problem affects your property, you need to take effective action immediately. Although the water issue may seem minor, it can cause substantive damage to your house if it is not eliminated quickly and correctly. And while you may be inclined to start the water removal process on your own, it is important always to have this work completed by a team of professionals from SERVPRO of Fresno Northeast/ Shaver Lake.

Here are several reasons why:

Water Damage Is Progressive

Water damage can worsen with each passing moment. The longer you postpone calling water damage restoration experts to fix the problems, the greater the damages will be. Apart from obvious damage to contents and building materials, you may also be victimized by a mold infestation if the water is not removed promptly. Exposure to fungi may cause health effects as well as increase restoration costs.

Sewage Water is Dangerous

If the excessive water on your property contains sewage, it is very dangerous. In fact, sewage water contains pathogens, pesticides, and waste matter. Black water causes health implications if you come in contact with this type of water. Contact professionals who can remove the sewage water quickly and safely. Don't attempt to do it yourself. Training, specialized equipment, and hazmat clothing are required for a return of safety to your property.

Electrical Hazards

Water, being a conductor of electricity, can send shocks powerful enough to cause electrocution under some circumstances. Whether you're dealing with black, gray or clean water, the extraction process brings with it electrical hazards. Don't subject yourself to the risk of electrocution. Instead, allow the experienced professionals from SERVPRO Fresno Northeast/ Shaver Lake to complete the process for you. These individuals possess the knowledge and hands-on experience necessary to complete the process in a safe manner that precludes you and them from experiencing illness or injury.

Call SERVPRO of Fresno Northeast/ Shaver Lake now at (559) 797-4041.


Although water damage can disrupt your well-being and cause inconveniences within your daily life, it doesn't have to drain all your energy and assets. To restore your property and resume your way of life, contact the water damage restoration experts of SERVPRO Fresno Northeast/ Shaver Lake. Our certified technicians will clean and dry your property with remarkable speed, and we'll also provide you with complete customer service that keeps you calm throughout the remediation process. We will document, invite you for a final walk-through,  and guarantee that your home is dry and safe. "Like it never even happened."

Highly-Trained Water Restoration Specialists

As water damage specialists, SERVPRO of Fresno Northeast/ Shaver Lake has the experience, expertise, and the advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates. Call us 24/7 for help. (559) 797-4041

Saving Materials

9/19/2019 (Permalink)

This photo was taken after a water damage occurred in a customers house that had flooded their kitchen including the cabinets, ceiling, and wall. As shown above, this is an image of black granite that was carefully taken off of a customers kitchen counter top. Although most of the kitchen was affected with water the granite is waterproof and able to be saved. In order to achieve this we had to shimmy a wire carefully through the under section because it only attached by glue on specific corners. Using four technicians we then gently laid the granite down and wrapped it in bubble wrap, paying special attention to the corners. We always try to salvage as much materials and personal belongings as possible. In fact, this is one of our main goals as a water mitigation and restoration company; we want to restore the items to a like new state. 

Why SERVPRO: Cleaning Done the Right Way.

7/16/2019 (Permalink)

Cleaning supplies used in our jobs

Shown in this photo is just one of our many walls of cleaning supplies. We use up to date IICRC standard chemical cleaning products to not damage the customers surfaces while still getting rid of the mold, smoke damage, dirt, grime, urine and any other hazardous materials. We have urine odor and stain remover, a multi purpose spray and wipe cleaner primarily used for mud and dirt. A Citrus Solvent adhesive remover, an EPA registered disinfectant and deodorizer used for nonporous surfaces, a liquid emulsifier, mold cleaning products, a highly alkaline cleaning agent designed for use on heavy smoke and soot damage as well as metal and painted surfaces, and a biocide to be used in black water damages where the potential presence of biological waste is present. We also have a precabonate based oxidizing agent commonly used for carpet and upholstery stains.